Delta College Online Student Help Desk, available M-F 8:30 am - 5:00 pm:Ìý(209) 565-1050
Canvas Evening & Weekend Support, available M-F after 5:00 pm and on weekends: (844) 612-7424
Report a Problem to CanvasÌý- use the Help icon (the question mark in a circle) in the lower left of your Canvas global navigation bar.Ìý Here you can "Report a Problem" to submit a help ticket online.
Ìý- the complete guide to using Canvas!
Ìý- Is Canvas "down"? Check here!
Tips for Using Canvas!
- Use FireFox or Google Chrome- Canvas doesn't work as well with Internet Explorer or Microsoft Edge
- Going Mobile?Ìý- Canvas has a free app for Android and iPhone that many students like better than accessing Canvas through the internet browser on a phone.
- Check for FeedbackÌý- Look for certain icons next to assignments in the gradebook that mean your instructor has left comments for you.Ìý Check out thisÌý
- Set Your Notification PreferencesÌý- Want to know when the instructor posts new material or grades your assignment? Learn how toÌý
IMPORTANT NOTE! Do NOT take quizzes or exams using the mobile app.ÌýNot all quiz/exam settings or question types are compatible with the mobile app - taking a quiz or exam on the mobile app may negatively affect your score. The mobile app is best used for reviewing content and following up on notifications.