Resources for Online Students
Technology Help and Tips for Using Canvas

Delta College Online Student Help Desk, available M-F 8:30 am - 5:00 pm:Ìý(209) 565-1050

Canvas Evening & Weekend Support, available M-F after 5:00 pm and on weekends: (844) 612-7424

Report a Problem to CanvasÌý- use the Help icon (the question mark in a circle) in the lower left of your Canvas global navigation bar.Ìý Here you can "Report a Problem" to submit a help ticket online.

Ìý- the complete guide to using Canvas!

Ìý- Is Canvas "down"? Check here!

Tips for Using Canvas!

  • Use FireFox or Google Chrome- Canvas doesn't work as well with Internet Explorer or Microsoft Edge
  • Going Mobile?Ìý- Canvas has a free app for Android and iPhone that many students like better than accessing Canvas through the internet browser on a phone.
  • Check for FeedbackÌý- Look for certain icons next to assignments in the gradebook that mean your instructor has left comments for you.Ìý Check out thisÌý
  • Set Your Notification PreferencesÌý- Want to know when the instructor posts new material or grades your assignment? Learn how toÌý

IMPORTANT NOTE! Do NOT take quizzes or exams using the mobile app.ÌýNot all quiz/exam settings or question types are compatible with the mobile app - taking a quiz or exam on the mobile app may negatively affect your score. The mobile app is best used for reviewing content and following up on notifications.

Bookstore and Required Materials

Look up required materials and order books at theÌý

Counseling (Academic and Personal)

°Õ³ó±ðÌýCounseling CenterÌý´Ç´Ú´Ú±ð°ù²õ:

  • Career, self-assessment, planning and decision making
  • Health and wellness counseling
  • Organization of resources which promote success
  • Development of decision making and problem-solving skills
  • Resolution of personal issues affecting programs of study
  • Development of appropriate academic programs
Disability Support Programs & Services / Accommodations

Students that require accommodations for exams or assignments should contact the instructor and theÌýDisability Support Program and Services (DSPS)Ìýoffice as soon as possible to coordinate the necessary accommodations.

Tutoring and Learning Centers

Goleman Tutoring Center– Tutoring in a variety of subjects, help with writing & research papers, computer lab access and independent study space.

Writing Success CenterÌý- Writing tutoring available for any Delta College course assignment. Sessions are by appointment only.

Math/Science Learning CenterÌý- Drop-in tutoring for math and sciences, including computer science.

English as a Second Language LabÌý- Drop-in tutoring for students enrolled in Delta's ESL Program.

Supplemental Instruction CenterÌý-ÌýPeer-assisted study sessions for specific math and science courses.

Nursing Tutoring CenterÌý- Drop-in tutoring for students enrolled in Delta's Nursing Program.

Mountain House Tutoring CenterÌý-ÌýDrop-in tutoring for various classes held at South Campus at Mountain House.

NetTutor - 24/7 Online TutoringÌýfor most courses in Math and English. Other subjects are available as scheduled.Ìý EmailÌýJordan.Giannoni@deltacollege.eduÌýfor access to NetTutor.

Workforce Development Center

Workforce Development Center

Connecting you with jobs, internships, and learning opportunities to kickstart your career!ÌýCareer development appointments and workshops, available online!

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Student Services (Handbook, Complaints, Preferred Name Requests)

°Õ³ó±ðÌýStudent Services DivisionÌýlists Student Rights and Responsibilities; procedures for submitting complaints or grievances; and offers other valuable resources such as Preferred Name Requests and the Action Crisis Team for Students (ACTS).

Food Pantry, Health & Wellness, Community Support Services

Food PantryÌý- provides access to food for ALL currently enrolled Delta College students who may otherwise go hungry because of lack of sufficient income or access to food.

Health and Wellness ServicesÌý-ÌýWellness is a lifelong journey toward optimal health.Ìý Visit Delta's Health and Wellness webpage to learn more.

Action Crisis Team for Students (ACTS)Ìý- Help for students experiencing a variety of personal challenges. Reach out to key individuals on campus who can help.

- Many of us face a variety of challenges and barriers that can impact our success at Delta College.Ìý The good news is the Community Connections Online Resource Directory offers instant access to over 730 resources and services throughout San Joaquin County.Ìý It's organized into 19 categories ranging from housing and literacy to legal and recreation. It has the ability to connect us all in one user-friendly web-based system!

Features and benefits:

  • Represents 95% of all agencies and programs serving those in need throughout San Joaquin County
  • Multiple language translations utilizing Google translate
  • Accessible from any internet based device
  • Gives students and the public access to social service resources 24 hours a day, 7 days a week
  • Integrated search engine allowsÌýusers to easily findÌýthe service they need
  • Data is continuously updated with current and accurate information
Additional Resources, because Everyone Needs a Little Help Sometimes

Suicide: Call 988 or 1-800-273-8255 or Text HELLO to 741741

Self Harm: Call 1-800-366-8288 or Text CONNECT to 741741

Abortion: Call 1-866-439-4253 or Text HELPLINE to 313131

Eating Disorders: Call 1-800-931-2237 or Text NEDA to 741741

Domestic Violence: Call 1-800-799-7233 or Text SUPPORT to 741741

LGBTQ+: Call 1-866-488-7386 or Text START to 678678

Pregnancy, Infant & Child Loss: Call 1-800-944-4773 or Text HELLO to 741741

Bullying: Call 1-800-420-1479 or Text HOME to 741741

Sexual Assault: Call 1-800-656-4673 or Text HOME to 741741

Grief: Call 1-800-445-4808 or Text CARE to 839863

Mental Health: Call 1-800-950-6264 or Text NAMI to 741741

Email and Microsoft Office Suite

With your Delta College account, you have access to email and Office 365, including all applications listed below. You can also download Microsoft Office products onto your computer, phone, or tablet and take the power of the suite with you wherever you go!<

  • Outlook
  • OneDrive
  • Word
  • Excel
  • Powerpoint
  • OneNote
  • Teams

Learn more about theÌýOffice 365 ResourcesÌýfor Delta Students

Library Services
  • Students can explore the ¾ÅÉ«ÊÓƵ Library's collection usingÌý.
  • Locate the best library database for your library research using ourÌýÌý(MyDelta Dashboard (okta) sign-in required).Ìý
  • Ask your question of a librarian either through ourÌýLibchat service or email.Ìý
  • RegisterÌýfor online library workshops covering topics such as Plagiarism Prevention and Citing Sources to Developing your Research Topic and much more!